Most everything we add to our products starts out as a customer request. But, as we mentioned before, your first response should be a no. So what do you do with all these requests that pour in? Where do you store them? How do you manage them? You don’t. Just read them and then throw them away.
Many adults are put off when youngsters pose scientific questions. Children ask why the sun is yellow, or what a dream is, or how deep you can dig a hole, or when is the world’s birthday, or why we have toes.
Too many teachers and parents answer with irritation or ridicule, or quickly move on to something else. Why adults should pretend to omniscience before a five-year-old, I can’t for the life of me understand. What’s wrong with admitting that you don’t know? Children soon recognize that somehow this kind of question annoys many adults. A few more experiences like this, and another child has been lost to science.
There are many better responses. If we have an idea of the answer, we could try to explain. If we don’t, we could go to the encyclopedia or the library. Or we might say to the child: “I don’t know the answer. Maybe no one knows. Maybe when you grow up, you’ll be the first to find out.
Parker (@boomcat) invited me along to Werewolf Heart for a quick video shoot with Trevor (@yungskeeter) from Spotify for an intro video for artists to get their stuff on Spotify. Coming soon.